Mountain Adventure Guides values you as a customer and is committed to protecting your information. We protect your personal information from loss, misuse, and unauthorized access. If you have any concerns not addressed on this page or you feel we do not adhere to our policy, please email us at guide@mtnadventureguides.com or call 866-813-5210.

The policy applies to Mountain Adventure Guides’ online reservation system, http://mag.obsres.com.

What information does Mountain Adventure Guides collect from you?

• We collect personal information such as name, address, email, phone, billing/shipping information and preferences from your reservation or information request.
• Our website automatically collects data such as referring URL, IP address, browser type, country, pages viewed during visit and time on the website.
• The information gathered is used for internal purposes only and is never shared.
• We may obtain information from third party sources only if it pertains to Mountain Adventure Guides on a requested basis.

How does Mountain Adventure Guides use this information?

• We use the personal information provided for your reservation, information requests and send newsletters, promotions and marketing materials.
• At the time of your reservation, unless otherwise noted, your name, address, and email address are added to our mailing list. We use this information to send you promotions and marketing materials. At any time you may opt out from receiving promotions and marketing materials. Please allow one cycle for your request to take effect.
• Mountain Adventure Guides does not sell or share your information with third parties.

Is my information secure?

• Mountain Adventure Guides uses SSL technologies to protect your information when making online reservations.
• Your information is stored on secured servers. The servers are protected using firewall technologies. Only authorized personnel can access the system. Your credit card and payment information is encrypted within the system.
• For online reservations a confirmation will be emailed to you with the details containing contact and billing/shipping information.
• A hard copy of the confirmation can be sent if requested. The confirmation contains name, phone, shipping address, billing address, and reservations.

Can I change my information?

• You may log into the reservation system and change your profile information. We encourage you to keep this information current.
• At the time of your reservation, you may opt out of the mailing list for future promotions and marketing materials. Please allow one cycle for your request to take effect.
• A set of instructions for opting out is included with our newsletter and email promotions. Please allow one cycle for your request to take effect.
• You may call, 866-813-520 or email, guide@mtnadventureguides.com to remove you from the mailing list.
• You may call, 866-813-5210 to change your personal information.

Mountain Adventure Guides will continue to implement new technologies and improve our services. This privacy policy is subject to change. When there are new changes to the policy we will post them here.